Vastra Queen Official Number. (+91 7201 959596 ) Note : There is no another Number. If You want to Order / Inquiry, Please Contact us on this Number Only.

What is VASTRA QUEEN Return Policy?

Our "100% Customer Satisfaction Program" allows for easy returns and refunds for:

 

- RETURN ACCEPT ONLY IN CASE -

  • •    1. Products that you received in the "Damaged/Defective/Broken" condition.
    •   2. Products which you may wrong product received. ( Product is Slighty different from Web Image. )


Important Note :

Customer should Deliver a courier to us within 5 days of delivery, otherwise, we will not accept the Return parcel.

( We should get a courier within 5 days of delivery.)


डिलीवरी के  ५ (पांच) दिन के अंदर हमे कूरियर मिल जाना चाहीये, ५ (पांच) दिनों के बाद हम कूरियर स्वीकार नहीं करेंगे।

If Customer Deliver the Return Courier After 5 Days, We will Resend your Product to you as Exchange Policy. 

& Exchange Courier Charge will be 60/- per Piece for "Prepaid Return Method ".

If Customer want to Exchange the Product in " Cash on Delivery Method " than Shipping Charge with C.O.D Amount will be 110/- per Product. 

 which is Handle by Customer, & to Pay Us in Vastra Queen Bank Account and to Send Us a Screen Shot on support@vastraqueen.com  with Noted your Order ID.

 

      How to Return the Product ?

* If Customer wants to Return Respected Product, " Customer has to Handle Return courier process by Customer him/her Self  through ANY LOCAL COURIER COMPANY"

( Send Return Parcel to us on our Address by Customer him/her self )  & Return Courier Charges will be payable by the Customer. ( Shipping Courier Charge  Will Not Refund On Refund Product Amount.)

[ Note:-Products purchased during on Sale will be not eligible for returns or refunds. ]

 [ ध्यान दे:-सेल के दौरान खरीदे गए उत्पाद रिटर्न या रिफंड के लिए पात्र नहीं होंगे। ]

 

We REFUND Regarding only Damaged/Defective/Broken Product :

 
* When we received Customer Return Courier, will transfer respected Amount within 1 - 9 Business Days to Customer`s Bank Account through NEFT. 

 

( From here While Processing for Refund , 250/- Rs. per piece , will deduct from the Product Amount by the system as Refund Handling & Processing Charge. )

 

Vastra Queen Address :

2011, Ashirwad textile Market, opp. Landmark, Saroli Road, Surat - 395010, Gujarat, India.

 

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