What is VASTRA QUEEN Return Policy?
Our "100% Customer Satisfaction Program" allows for easy returns and refunds for:
- RETURN ACCEPT ONLY IN CASE -
• 1. Products that you received in the "Damaged/Defective/Broken" condition.
• 2. Products which you may wrong product received. ( Product is Slighty different from Web Image. )
Important Note :
Customer should Deliver a courier to us within 5 days of delivery, otherwise, we will not accept the Return parcel.
( We should get a courier within 5 days of delivery.)
डिलीवरी के ५ (पांच) दिन के अंदर हमे कूरियर मिल जाना चाहीये, ५ (पांच) दिनों के बाद हम कूरियर स्वीकार नहीं करेंगे।
If Customer Deliver the Return Courier After 5 Days, We will Resend your Product to you as Exchange Policy.
& Exchange Courier Charge will be 60/- per Piece for "Prepaid Return Method ".
If Customer want to Exchange the Product in " Cash on Delivery Method " than Shipping Charge with C.O.D Amount will be 110/- per Product.
which is Handle by Customer, & to Pay Us in Vastra Queen Bank Account and to Send Us a Screen Shot on email@example.com with Noted your Order ID.
How to Return the Product ?
* If Customer wants to Return Respected Product, " Customer has to Handle Return courier process by Customer him/her Self through ANY LOCAL COURIER COMPANY"
( Send Return Parcel to us on our Address by Customer him/her self ) & Return Courier Charges will be payable by the Customer. ( Shipping Courier Charge Will Not Refund On Refund Product Amount.)
[ Note:-Products purchased during on Sale will be not eligible for returns or refunds. ]
[ ध्यान दे:-सेल के दौरान खरीदे गए उत्पाद रिटर्न या रिफंड के लिए पात्र नहीं होंगे। ]
We REFUND Regarding only Damaged/Defective/Broken Product :
* When we received Customer Return Courier, will transfer respected Amount within 1 - 9 Business Days to Customer`s Bank Account through NEFT.
( From here While Processing for Refund , 250/- Rs. per piece , will deduct from the Product Amount by the system as Refund Handling & Processing Charge. )
Vastra Queen Address :
2011, Ashirwad textile Market, opp. Landmark, Saroli Road, Surat - 395010, Gujarat, India.